THE WANDERING WILD SPA: TERMS AND CONDITIONS OF SPA USE
If you are booking on behalf of a group, it is your responsibility to ensure that all members of your party receive and read these Terms & Conditions. By booking a session, you confirm that you and everyone in your group have read and agreed to the T&Cs outlined in this document.
You must not use the hot tubs, sauna, or ice baths/cold plunges if you:
- suffer from high or low blood pressure or any heart or circulatory disorder;
- suffer from epilepsy or diabetes;
- are pregnant; or
- are prone to dizziness or fainting
Also avoid use of the Spa if you: have a serious illness or medical condition, including heart disease, a heart condition, or a respiratory issue, or any other medical condition which may affect your reaction to heat; you have experienced heart problems, a heart attack, or a stroke; or if you are taking medication related to any of the above conditions; you are susceptible to migraines; you have an illness causing an inability to perspire; you are allergic to or have a sensitivity to essential oils; you’ve experienced diarrhoea, vomiting, or an upset stomach in the past 7 days; you have a contagious illness, an infectious skin condition, or any ear, genital, or other bodily infections, or open sores, cuts, or wounds. You must not use the Sauna if you have been drinking alcohol.
Additionally, you must not use the Ice baths/Cold plunge tanks if you: suffer from Raynaud’s phenomenon, Peripheral neuropathy, Venous stasis, Cold agglutinin disease or if you have been drinking alcohol.
Use of the Spa facilities is completely at your own risk. If you have a medical condition or are taking any medication, speak to your GP before using any of the Spa facilities to make sure it is safe to do so. By booking a session, you’re confirming that you, and everyone in your group, has considered this advice.
Accessibility:
- There are steps into the sauna and hot tubs, so they may not be suitable for those with limited mobility. Please let a member of staff know if you require any assistance.
Session info:
- 1 hour 30 minute sessions are inclusive of the entire period spent in the Spa area, including showers and changing time.
- Please arrive at the Spa reception 10 minutes before your spa session starts, so that all members of your group have time to have a compulsory pre-spa shower, to avoid missing any of your allocated Hot Tub time.
- If you are booking single tickets in the communal tubs, we cannot guarantee you will be in the same tub as your friends. If you would like to ensure your whole group stays together we suggest booking a private/whole tub.
- Spaces will only be held for 20 minutes after your booked time, at this point tickets will be released for resale without refunds.
- The Hot Tubs hold a strict maximum of six people only. If your party is larger than this, regardless of whether you all plan on being in the hot tub at the same time or not, you will need to book additional individual spaces in a different tub or extra tubs to accommodate the full party size.
- This event is for persons aged 18 and above. No one under the age of 18 is permitted in the Spa area.
Spa Hygiene & Health and Safety:
- All Spa users MUST take a hot soapy shower before using any of the spa equipment (hot tubs, sauna, cold plunge) taking particular care to wash off any heavy make-up, body lotions and oils, tanning product, body glitter etc.
- You must rinse off before getting into the ice baths/cold plunge tanks and always sit on a towel in the Sauna - this is to maintain a hygienic bathing environment for everyone. If you are not adhering to these rules, your Spa host will kindly ask you to comply and you will be required to rent a towel from the spa reception.
- Whilst in the Hot Tubs or Ice baths/Cold Plunge do not submerge your head or swallow the water.
- We reserve the right to refuse your entry to the Spa if you appear to be under the influence of alcohol or drugs or deemed a risk to health and safety. No refunds will be given in this circumstance.
- Strictly no underwear or daywear is allowed in the Hot Tubs, Sauna & Cold plunge for hygiene reasons. Swimwear only. Swimwear will be available to buy from the spa reception area subject to availability.
- Stay hydrated. It’s important to stay hydrated while you’re using the Spa and Sauna. Our staff will happily provide you with a cup of cold water on request.
- Take regular breaks when using the Hot tubs & Sauna. We strongly advise a maximum bathing period of 5-15 minutes before taking a cool down break. Please listen to your body and get out straight away if you experience: nausea, dizziness, faintness, rapid pulse, irregular heartbeat, stomach pains or tingling in hands or feet.
- No ‘dumping’ water onto the Sauna stones - please pour on one ladle at a time, never pour straight from the bucket, and be considerate of those who are in the Sauna with you, by checking in with them before adding water. When adding water to the stones, keep hands and forearms well out of the way of rising steam.
- Please do not bring any valuables with you into the spa - personal items are left at your own risk and we cannot take responsibility for any damages or loss of property. Bring minimal belongings with you - as we are a pop-up Spa, storage space is limited.
- As well as your swimwear and towel, please bring with you a pair of outdoor slip-on shoes (flip-flops or sliders). This is to keep your feet clean whilst walking around the Spa therefore keeping our Hot Tubs & Sauna clean.
- Please ensure you are using the foot baths provided before entering the Hot Tubs and Sauna.
- Only members of Spa staff are permitted to check on and top up the fires for the Hot Tubs and Sauna. Please stay well away from the wood burning stoves at all times, the burners and flues are extremely hot, and can cause burns.
- Please move around the site slowly and with caution - due to the nature of the area, there may be wet and uneven surfaces. Running, jumping, & climbing is not permitted anywhere in the Spa area.
- Do not sit on the rim or edges of the Hot Tub; the flue is extremely hot, and can cause burns if touched or leaned against. If you feel too warm, please exit the hot tub and take a break on one of the deck chairs provided.
- No outside alcohol is permitted in the Spa. You can make use of our Spa Bar and have drinks served to your Hot Tub.
- No glass is allowed in the Spa area. No food is allowed in the Hot tubs or Sauna.
The Wandering Wild Spa accepts no responsibility for injury or loss resulting from the misuse of our facilities. We accept no liability for any medical events or conditions that may occur following the use of our spa facilities by any individual.
By purchasing a spa session, you confirm that you have thoroughly reviewed and agreed to these Terms and Conditions and commit to adhering to them during your time in the spa area.
The Wandering Wild Spa/Saltdean Lido Sauna takes no responsibility for the damage or loss of customers’ property. Valuables and personal items are left at your own risk.
By accepting these Terms and Conditions, you are granting permission for The Wandering Spa and our affiliates to capture photos and videos for commercial purposes within the Spa area. This implies that you and your group may be photographed or filmed, and these visuals may be utilised online to promote our services