The Wandering Wild Spa at Love Supreme: Terms & Conditions of Spa use

Hot tubs are emptied, cleaned and sanitised every day. Please help us to maintain our safe & hygienic bathing environment by always following and respecting the terms below when in the Spa area.

If you are booking on behalf of a group, it is your responsibility to ensure that these Terms and Conditions are forwarded to, and read by, all the members of your party.

• 1 hour sessions are inclusive of the entire period spent in the Spa area, including any showers and changing time.

• Please arrive at the Spa reception 15 minutes before your spa session starts.

• No one under the age of 18 is permitted in the Spa area.

• If you are booking single tickets in the communal tubs, we cannot guarantee you will be in the same tub as your friends. If you would like to ensure your whole group stays together we suggest booking a whole tub.

• The Hot Tubs hold a strict maximum of six people only. If your party is larger than this, regardless of whether you all plan on being in the hot tub at the same time or not, you will need to book additional individual spaces in a different tub or extra tubs to accommodate the full party size.

• Spaces will only be held for 20 minutes after your booked time, at this point tickets will be released for resale without refunds.

DO NOT USE THE SPA FACILITIES IF:

• You have a serious illness, heart disease or have a heart condition, high or low blood pressure, respiratory condition, or any other medical condition which may affect your reaction to heat.

• You have had any heart problems or high blood pressure, suffered from a heart attack or a stroke.

• You are taking medication for any of the above conditions.

• You have diabetes. 

• You are pregnant or could be pregnant.

• You have epilepsy.

• You are susceptible to migraines.

• You have an illness causing an inability to perspire.

• You are allergic to or are sensitive to essential oils.

• You have had diarrhoea, sickness or an upset stomach within the last 14 days.

• You have a contagious disease or infectious skin condition.

• You have skin, ear, genital or other body infections or conditions.

• You have any open sores, cuts or wounds.

• You have had a heavy meal within one-and-a-half hours of your spa session.

Use of the Spa facilities is completely at your own risk. If you have a medical condition or are taking any medication, speak to your GP before using any of the Spa facilities to make sure it is safe to do so. By booking a session, you’re confirming that you, and everyone in your group, has considered this advice.

Please bring with you: Swimwear (no underwear or daywear is allowed in the Hot Tubs, Sauna or Plunge for hygiene reasons), Towel (You must bring your own towel to sit on in the Sauna - towels will be available to purchase at Spa reception subject to availability), Water bottle - make sure to stay hydrated while using the Spa, Flip flops/Sliders & Proof of booking.

Spa Hygiene & Health and Safety:

• All Spa users must take a hot soapy shower before using any of the spa equipment (Hot tubs, Sauna, Cold plunge) taking particular care to wash off any heavy make-up, body lotions and oils, tanning product, body glitter etc.

• YOU MUST RINSE IN BETWEEN USING THE SAUNA AND COLD PLUNGE AND SIT ON A TOWEL IN THE SAUNA. By booking a session you are acknowledging your responsibility to do so. If you are not adhering to these rules, your Sauna host will kindly ask you to comply and you may be required to rent a towel from the spa reception.

• Whilst in the Hot Tubs or Cold Plunge do not submerge your head or swallow the water.

• Please do not bring alcohol into the Spa. You can make use of our Spa Bar and have drinks served to your Hot Tub.

• We reserve the right to refuse your entry to the Spa if you appear to be under the influence of alcohol or drugs or deemed a risk to health and safety. No refunds will be given in this circumstance.

• Take regular breaks when using the Hot tubs & Sauna. We strongly advise a maximum bathing period of 10-15 minutes before taking a cool down break. Please listen to your body and get out straight away if you experience: nausea, dizziness, faintness, rapid pulse, irregular heartbeat, stomach pains or tingling in hands or feet.

• No ‘dumping’ water onto the Sauna stones - please splash small amounts at a time and be considerate of those who are in the Sauna with you.

• Please bring minimal belongings and do not bring any valuables with you into the spa - as we are a pop-up Spa, storage space is limited. Personal items are left at your own risk.

• Only members of Spa staff are permitted to check on and top up the fires for the Hot Tubs and Sauna. Please stay well away from the wood burning stoves at all times.

• Please move around the site slowly and with caution - due to the nature of the area, there may be wet and uneven surfaces. 

• Do not sit on the top rim/edges of the Hot Tub: take a break on one of the deck chairs provided.

• No glass is allowed in the Spa area. No food is allowed in the Hot tubs or Sauna. 

• By attending, you agree that The Wandering Wild Spa may capture and use photos or videos of you and your group within the Spa area for promotional purposes.

The Wandering Wild Spa accepts no responsibility for injury or loss resulting from the misuse of our facilities. Additionally, we accept no liability for any medical events or conditions that may occur following the use of our spa facilities by any individual.

By purchasing a ticket, you confirm that you have agreed to these Terms and Conditions and will adhere to them during your time in the Spa area. If you are booking on behalf of a group, it is your responsibility to ensure that these Terms and Conditions are read by all the members of your party.